Privacy Policy
Webhive Agency and its affiliated companies (“Webhive”, “we,” “our,” or “us”) are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, and disclose your information through our platforms, customer support, and other services (collectively referred to as “Services”), and applies to all Services except those covered by a separate Privacy Policy.
By using our Services, you agree to the terms of this Privacy Policy and consent to the collection, use, and disclosure of the information you provide to us as outlined below. We update this Privacy Policy from time to time, so please review it regularly. If we make any material changes, we will notify you by posting an update on our platforms. Your continued use of the platforms will signify your acceptance of the changes. If you do not agree to the changes, please discontinue the use of our platforms and notify us that you do not want your information to be used in accordance with the changes.
1. Information We Collect
We may collect various types of information through the operation of our platforms, which include but are not limited to:
Account Information: When you create an account or contact us, we may collect your name, email address, company name, phone number, and other contact details.
Device Information: When you interact with our platforms, we automatically collect technical details such as your IP address, browser type, operating system, and usage data such as pages visited and time spent on our platforms. Cookies and similar technologies may be used to track this information. See “How We Use Cookies” for more details.
Contact Information: When you place an inquiry, contact us, or sign up for our newsletters, we may collect your name, email, phone number, and address.
Location Data: We may collect your location information when using specific Services, such as event registrations or online forms.
Other Information: We may collect other details that you provide to us through forms, emails, or interactions with our support teams.
You are not required to provide all the information that we request, but if you choose not to, we may not be able to provide some of our Services.
2. How We Collect Your Information
We collect information in the following ways:
Directly From You: We collect personal information that you provide directly, including contact information, billing details, and inquiries.
Automatically: Some information is collected automatically when you interact with our platforms, such as usage data, cookies, and device identifiers.
From Third-Party Sources: We may receive information from third-party services such as Google or social media accounts when you use these services to log in or connect with our platforms.
3. How We Use Your Information
We use your personal information for various purposes, including but not limited to:
Providing Services: Your information helps us deliver and support our Services, including responding to inquiries, fulfilling service requests, and processing transactions.
Communication: We may use your contact information to communicate with you about your account, support inquiries, promotions, or updates to our Services.
Marketing: With your consent, we may send you promotional materials about our products and services. You can opt out of marketing communications at any time by following the instructions provided in each email.
Improving Services: We use usage data and feedback to enhance the functionality and user experience of our platforms.
Legal Compliance: We may process your information to comply with legal obligations, such as tax filings, or respond to requests from law enforcement.
4. How We Share Your Information
We may share your information under the following circumstances:
Third-Party Service Providers: We work with third-party vendors who assist us in providing Services, such as payment processors, email services, and marketing platforms. These vendors have access to your information only to perform specific tasks on our behalf and are obligated to protect your information.
Legal Requirements: We may disclose your information if required by law, to protect our legal rights, or in response to legal requests, such as subpoenas or court orders.
Business Transfers: In the event of a merger, acquisition, or sale of Webhive Agency’s assets, your information may be transferred as part of the transaction.
5. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request the correction or deletion of inaccurate or outdated information.
- Object to the processing of your data or withdraw your consent where it has been provided.
To exercise these rights, please contact us at hello@webhive.agency.
6. Data Retention
We retain personal data for as long as necessary to provide our Services and fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law.
7. How We Use Cookies
We use cookies to collect information about your interaction with our platforms, including browsing habits and preferences. Cookies help us improve your experience by remembering your preferences and tailoring content accordingly.
8. Security
We take reasonable precautions to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us:
Webhive Agency
Am Schultenhof 79B
48432 Rheine
Tel. +49 160 914 181
Email: hello@webhive.agency
